Return & Refund Policy

Last Updated: August 29, 2026

EVANPAULHUTTON accepts eligible return requests within 30 calendar days of delivery. Please review the conditions below before requesting a return.

Return Eligibility

To qualify for a return, the chair must be:

Unused and in its original condition
Free from damage caused after delivery
Returned with the original packaging and included accessories
Accompanied by proof of purchase

Items that have been used, damaged, modified, or returned with missing parts or packaging may not qualify for a full refund.

How to Request a Return

Before returning an item, please contact EVANPAULHUTTON and provide:

Your order number
The reason for the return
Clear photographs when the item is damaged, defective, or incorrect

Email: support@evanpaulhutton.com
Phone: +1 (221) 828-6070

Please do not send a return without authorization. After reviewing your request, we will provide the applicable return instructions and return address.

The contact address displayed on our website is not automatically the return address.

Damaged, Defective, or Incorrect Items

Please inspect your order after delivery. If you receive a chair that is damaged, defective, or different from what you ordered, please contact us within 7 calendar days of delivery.

When possible, please provide photographs of the product, packaging, and shipping label.

After reviewing your request, we may provide:

A replacement
A refund to the original payment method
Return instructions when the item must be sent back

For an approved return involving a damaged, defective, or incorrect item, EVANPAULHUTTON will cover the reasonable return shipping cost.

Returns for Other Reasons

For change-of-mind, size, color, or preference-based returns:

The item must meet the return conditions above
The customer is responsible for return shipping
Original shipping charges, if any, are not refundable
A trackable shipping service is recommended

Refunds

After receiving and inspecting the returned item, we will notify you of the refund decision.

Approved refunds will be issued to the original PayPal payment method within 5 business days. PayPal may require additional time to display the refund in your account.

A refund may be reduced or declined if the returned item is used, damaged, incomplete, missing parts, or otherwise does not meet the return conditions.

Order Cancellations

Please contact us as soon as possible if you need to cancel an order.

Cancellation is available only before the order enters processing or shipment preparation. Once an order has shipped, it must be handled as a return under this policy.

Exchanges

EVANPAULHUTTON does not offer direct exchanges for change-of-mind, size, color, or preference-based returns.

You may return the original item, subject to this policy, and place a separate order for another size, color, or style.

A replacement may be provided for an approved damaged, defective, or incorrect item claim.

Unauthorized Returns

Returns sent without prior authorization may not be accepted or refunded. Please wait for our return instructions and confirmed return address before sending your package.